The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Parking
NZD 40 per day
Luggage storage
24-hour services
24-hour reception
General
No smoking on site
Wi-Fi
Parking
24-hour reception
No pets allowed
Security
Luggage storage
Lift
Currency exchange
Smoke detectors
Key card access
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Dryer
Cookware/ Kitchen utensils
Services
Room service
Housekeeping
Laundry
Dry cleaning
Business
Fax/Photocopying
Children
Cots
Spa & Leisure
Indoor swimming pool
Spa & wellness centre
Sauna
Jacuzzi
Room features
Air conditioning
Heating
Mini-bar
Sitting area
Dressing area
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Washing machine
Free toiletries
Self-catering
Electric kettle
Dryer
Cookware/ Kitchen utensils
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
1 Hobson Street,
Auckland,
New Zealand,
Auckland Region
Map view
street view
1 Hobson Street,
Auckland,
New Zealand,
Auckland Region
City landmarks
Park
Auckland War Memorial Museum
2.2
km
Viaduct Harbour Ave
Viaduct Harbour
930 m
Gallery
Auckland Art Gallery Toi o Tamaki
1.1
km
Square
Aotea Square
940 m
Auckland CentralNew Zealand
Queen Street
880 m
Theatre
Aotea Centre
840 m
Park
Albert Park
1.1
km
Stadium
Spark Arena
1.5
km
Public Building
Auckland Town Hall
1.1
km
Level 3 130 Quay Street Waitemata Harbour
Britomart
670 m
Square
Takutai Square
740 m
Shopping Area
Victoria Park Market
1.0
km
Harbour
Queens Wharf
990 m
Church
St Matthew-in-the-City Church
610 m
Square
Wynyard Quarter
750 m
Bridge
Auckland Harbour Bridge
2.2
km
Library
Central City Library
1.1
km
Nearby
Tower
SkyTower
440 m
Museum
New Zealand Maritime Museum
320 m
Event hall
SKYCITY Auckland Convention Centre
500 m
Square
Vulcan Lane
480 m
Church
St Patrick's Cathedral
170 m
Event hall
ANZ Viaduct Events Centre
580 m
Queen Street Aotea Square
Statue of Sir Dove-Myer Robinson
570 m
Event hall
SKYCITY Auckland
500 m
Harbour
Princes Wharf
500 m
Bridge
Wynyard Crossing
490 m
Ferry Building 99 Quay Street
Ferry Building
410 m
Auckland CentralNew Zealand
Coast-to-Coast Walkway
320 m
100 Customs St W
Tepid Baths
120 m
Restaurants
Ichiban Japanese Restaurant
260 m
17 Albert Street
Wardani Indonesian Food
260 m
9 Albert Street Albany
Ronnies Cafe and Bakery
280 m
3 Albert St
Underpass
470 m
1 Lower Hobson Street
Baa Baa Black Sheep
290 m
26 Albert Street
Revive Vegan Cafe
400 m
24 Wyndham Street 33 Lorne Street
Burger Boy
610 m
149-159 Quay Street
Barista Cats Cafe
360 m
95 Queen Street Level 1 Accessed From Exchange Lane
Hollywood Bakery and Espresso
350 m
11-19 Customs Street West Shop SG37
Pizza Hut Hobson Street
300 m
34 Kingston Street
Kingston Street Cafe
350 m
16 Kingston Street
Reviews and Ratings
Feedback from previous guests about their experience.
66%
liked the hotel and would stay again
comfortable rooms
friendly staff
dirty areas
lacking dining
6.6/10
Nice
Rooms
7.4
Location
7.6
Service
6.6
Dining
5.4
Guest reviews
6.6/10
based on 9 reviews
7.6
7.6/10 based on 4044 reviews
Nicole
United States,
April
2024
6.4/10
My stay at the hotel was a mixed experience. The rooms were well-appointed and comfortable, but some areas needed more care, like the dirty wardrobe door and bathroom. The service was a highlight with very accommodating staff, although there was one rude encounter. The location was convenient for my needs but felt a bit unsafe. The dining experience was lacking given the price paid, and the facilities were average. Overall, a decent stay with some room for improvement.
Rooms
7.0
The rooms were comfortable and well-appointed but could have been cleaner in some areas.
Service
8.0
The service was very accommodating overall, although there was one rude staff member.
Location
6.0
The location was convenient for my needs but felt a bit unsafe at times.
Dining
5.0
The dining experience was lacking considering the price paid for it.
Facilities
6.0
The facilities were average and nothing particularly stood out.
comfortable rooms
dirty areas
Patrick
United Kingdom,
March
2024
5.6/10
I had a mixed experience at this hotel. The rooms were nice and clean, but the cold temperature and noise from the road were a downside. The location was convenient for the activities we wanted to do, but feeling unsafe was a concern. The dining options were limited and not the freshest. On the bright side, the on-site parking and attentive staff were major pluses.
Rooms
7.0
The room I stayed in within walking distance of the Viaduct Basin was amazing and nice, but it was quite cold, and I had trouble getting the heat to work well due to the noisy road and adjacent multi-storey carpark.
Service
5.0
I found the service to be lacking as one staff member was rude and unhelpful, although to be fair, others were more accommodating, like the room service, dry cleaning, housekeeping, and laundry staff.
Location
6.0
The hotel's location was excellent for accessing the waterfront, Sky Tower, Queens St, and the train and bus network, which was convenient for exploring the area, but I did not feel safe and had to ask for directions.
Dining
5.0
The dining experience was subpar with limited choices and poor-quality canned fruit as options, although the restaurant's location on the waterfront was pleasant.
Facilities
The facilities were okay, but the on-site dining options could use some improvement to provide fresher choices and better variety.
Bill
United Kingdom,
March
2024
7.2/10
I found the hotel to be quite spacious and comfortable, perfect for our needs, though lacking a coffee plunger and safety rail over the bath. The room size was ideal for us but the absence of certain amenities was a letdown.
Rooms
7.0
The room was ideal for us in terms of size, but missing some essential amenities like a coffee plunger and safety rail over the bath.
Service
7.0
The service was friendly and helpful overall, though there was a slight lack of friendliness at times, and we were not informed about ongoing renovations on our floor.
Location
8.0
The location was great for the function we attended, and the staff were friendly and accommodating. However, the broken cupboard door made storing our clothes a challenge.
Dining
7.0
The dining experience was good with a decent selection of food, but the cost for a basic continental selection seemed a bit high. Nearby cafes were convenient options.
Facilities
7.0
The facilities were adequate, though some room for improvement was noted.
David
United States,
December
2023
6.0/10
My stay at the hotel was a bit of a mixed bag. The rooms were tidy and clean, but the TV services left a lot to be desired. The reception for free view television was terrible, and there were not many channels available in the room. It was also odd that the bedroom lights didn't turn off until I removed the card from the slot. The decor seemed worn out with tired furniture, cracked tiles, ripped carpet, and damaged walls. Check-in time was not strictly adhered to, which caused a slight inconvenience.
Rooms
6.0
The rooms were clean and comfortable, but the TV services were below average.
Service
7.0
The staff had moments of being rude, like waking me up early to leave, but overall, they were informative and friendly.
Location
8.0
The location was excellent, being very close to the heart of the city and the Viaduct area with great restaurant options. However, noise from traffic and late-night revelers can be an issue on lower floors.
Dining
5.0
The dining experience was disappointing with limited choices and food left out at room temperature for too long.
Facilities
5.0
The hotel facilities were average, nothing exceptional to note.
Great location
TV services
David
United Kingdom,
September
2023
7.0/10
I had a great time at this hotel. The rooms were spacious, with a balcony offering stunning views of the harbour. The design was unique, featuring a small door separating the bed and work area. However, the adjustment to twin beds from queen beds was a bit challenging. The service was welcoming and efficient, though there was a mix-up with my car park reservation. The location was convenient, close to the ferry terminal and ideal for exploring the CBD and harbour, despite some difficulty accessing the property. The dining experience was satisfactory, with a good selection of food despite minor maintenance issues in the room. Overall, a pleasant stay with a few hiccups.
Rooms
8.0
The rooms were huge with a balcony and good views of the harbour. The design was amazing, including a small door that separated the bed and the work area.
Service
7.0
The service was very accommodating in handling requests both online and in person. The staff were friendly and efficient, but there was a hiccup with explaining the security arrangement and the car park reservation.
Location
6.0
The hotel's location near the ferry terminal and attractions like Britomart, Viaduct, and Skycity was convenient. However, access was a bit challenging, and there were no clear waiting areas at the front of the building.
Dining
7.0
The dining experience was decent, with a good selection of food, but there were some room maintenance issues like damaged carpet and curtains.
Facilities
7.0
The facilities were sufficient for a comfortable stay, though minor room maintenance was needed.
Tom
United Kingdom,
September
2023
7.0/10
The hotel was perfect for what we needed - clean, spacious, comfortable, and great value for the price. The rooms had most things I needed but lacked necessary kitchen items. They looked larger than they actually were and had some maintenance issues. The service was friendly but a bit disappointing in terms of efficiency. The location was convenient for accessing various attractions, though some details were unclear. The dining experience was basic and not worth the added cost. Overall, a satisfactory stay with a few drawbacks.
Rooms
8.0
The rooms were clean, spacious, and comfortable, but lacked some necessary kitchen items. They appeared larger than they actually were.
Service
7.0
The service was friendly but some inefficiencies were noticed. Remembered us from previous years but left us sitting at the front desk.
Location
8.0
The location was handy for accessing the wharf and city center, yet some areas were confusing for guests not familiar with the surroundings.
Dining
5.0
The dining experience was basic and overpriced. Limited options and poor value for money.
Facilities
7.0
The facilities were sufficient but nothing extraordinary.
John
United States,
August
2023
8.2/10
I was pleasantly surprised with this hotel. The room I moved to was much more comfortable and quieter, which I really appreciated. The toiletry bag provided had extra space in the apex of the triangle and was well stocked, clean, and comfortable. The staff were very helpful, giving good information on places to eat and nearby attractions, and they even moved us to a better room immediately when the first one wasn't suitable.
Rooms
9.0
The room was clean, well provided, and comfortable.
Service
8.0
The staff were very helpful and obliging. They provided good information and quickly sorted out any issues.
Location
9.0
The hotel's location was perfect, right in the center of town within walking distance of the harbor. It was also very handy for visiting the Wharf area and close to the viaduct for dinner.
Dining
7.0
The dining experience was satisfactory, although it would have been better if the food was covered or in containers to prevent insects. The homemade jams were a nice touch.
Facilities
8.0
The hotel facilities were good, with easy access to bag storage pre and post-checkout. The room service and housekeeping were efficient and overall comfortable stay.
clean
improvements needed
Lewis
United Kingdom,
April
2023
6.0/10
The hotel is conveniently located near the CBD, offering easy access to various attractions. The room experiences differed between noisy and tired on the second floor to pleasant and well-serviced on the third floor. The bed was very comfortable, but some maintenance issues like cracked tiles and a hole in the toilet door were present.
Rooms
7.0
The room on the second floor was somewhat noisy and tired but improved on the third floor to be nice, clean, and well-serviced. The bed was very comfortable, but there were some maintenance issues like cracked floor tiles, a hole in the toilet door, and a big burn beside the cooktop.
Service
5.0
The staff proceeded to charge me for 2 nights for less than 24 hours stay, which was disappointing. However, they were not very helpful or apologetic. On the positive side, they asked how my night was and provided various facilities like room service, dry cleaning, housekeeping, and laundry.
Location
8.0
The hotel's location was great for easy walking access to Britomart, the Harbour, and Sky City. It's conveniently situated close to the city and Viaduct Basin, making it easy to explore the sites of Auckland city. Some areas may need upgrading, but the staff are friendly.
Dining
5.0
While the dining experience was okay, having only one choice of milk and lacking variety, I found alternatives like Denny's to be more economical and offering a wider selection of meals. The dining area could use improvements to match the quality I expected from a hotel.
Facilities
6.0
The hotel offers basic facilities, including a barbecue area, but there are reports of broken furniture that require attention. It may benefit from upgrades to enhance the overall guest experience.
clean
maintenance issues
Paul
United Kingdom,
April
2023
7.0/10
The hotel offered a down-to-earth apartment with a nice design, but had some issues with service and dining. The location was great for exploring the area.
Rooms
8.0
The room was nice enough and very clean with a unique design featuring a small door separating the bed and work area.
Service
6.0
The service was genuine and friendly, but there were some issues with staff not properly explaining security arrangements and delays at the reception.
Location
9.0
The location was great, close to the Sky Tower and Queen Street shops, although it felt a bit cramped for three people.
Dining
5.0
The dining experience was below expectations, especially as only continental breakfast was available.
Facilities
7.0
The facilities were average, with some areas showing signs of wear and tear.
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